Are you a people person with a great phone voice? Do you get a thrill from connecting with others and helping solve their needs? If you’re looking for a stable, rewarding career in the heart of Kerala, this might be the perfect opportunity for you. A well-established State Public Sector Undertaking (PSU) in the manufacturing sector is looking for 40 enthusiastic individuals to join their team as Telecallers. This isn’t just a job; it’s a foot in the door of a reputable organization and a chance to build a real career in sales and marketing. If you’ve passed your 12th standard and are ready to bring your energy and communication skills to a professional setting, read on to discover everything you need to know to apply.
Job Overview
This is a fantastic chance to join a respected State PSU-affiliated organization. They are seeking to fill 40 full-time Telecaller positions within their Marketing and Sales department. The role is based in the beautiful and bustling city of Thiruvananthapuram. This is an entry-to-mid-level position, meaning it’s perfect for both fresh graduates looking to start their professional journey and for those with a bit of experience who want to grow within a supportive, structured environment. You’ll be the friendly voice of the company, playing a crucial role in connecting with customers and driving business forward.
Key Job Details
| Organization | Xclusive (A State PSU in the Manufacturing Sector) |
|---|---|
| Job Title | Telecaller (Marketing & Sales) |
| Location | Thiruvananthapuram, Kerala, India |
| Total Vacancies | 40 |
| Application Mode | Online |
| Last Date to Apply | 31 October 2025 |
| Official Website | Copy and paste into your browser: [Official URL will be provided in the application link section] |
Eligibility Criteria
Wondering if you qualify? The requirements are straightforward and designed to cast a wide net for talented individuals. The most important educational qualification is that you must have passed your 12th standard (Higher Secondary) from a recognized board. While a diploma or a graduation degree can give your application a nice boost, it is not a mandatory requirement. The company is truly focused on finding candidates with the right attitude and voice.
In terms of age, the official notification doesn’t specify a strict limit, but candidates typically need to be at least 18 years old. There are usually relaxations for candidates from reserved categories (SC/ST/OBC) as per standard government norms, so be sure to check the official notification for any specific age-related details. Most importantly, you need to have confident and clear communication skills in English and preferably the local language as well. A friendly, patient, and persuasive phone manner will take you far in this role.
Selection Process
The selection process is designed to find the best communicators. It’s expected to be a multi-stage process to ensure a good fit for both you and the company. First, all applications will be screened based on the information provided. Shortlisted candidates will likely be invited for a telephone screening interview. This is your first chance to shine and show off your phone skills right from the start!
If you pass the initial screening, you can expect a final interview. This could be conducted in person at their Thiruvananthapuram office or potentially via a video call. The interview will assess your communication clarity, your sales aptitude, your problem-solving skills, and overall enthusiasm for the role. Be prepared to talk about why you want this job and how you would handle different customer scenarios.
Salary and Benefits
While the exact salary figure isn’t specified in the advertisement, you can expect a competitive package that is in line with industry standards for a State PSU. The compensation typically includes a basic pay scale along with various allowances. The biggest benefit is the job security and stability that comes with being associated with a public sector undertaking.
You can also expect other standard benefits like Provident Fund (PF) contributions, medical insurance, paid leaves, and holidays. Furthermore, you’ll receive proper training to excel in your role, giving you valuable skills that will benefit your entire career. It’s a solid package that offers both financial security and professional growth.
Important Dates
Mark your calendars! This opportunity won’t be around forever. The job was posted very recently on 29th August 2025. The window to apply is open now, and the absolute last day to submit your application is 31st October 2025. It’s always a good idea not to wait until the last minute. Submitting your application early shows initiative and gives you peace of mind, avoiding any last-minute technical glitches or website traffic jams.
How to Apply
Applying for this Telecaller position is done entirely online, which makes it convenient. Follow these simple steps to get your application in:
- Gather Your Documents: Before you start, have digital copies (scanned or photographed) of your resume, your 12th standard marks sheet, any degree certificates, a photo for identity, and your government-issued ID proof (like Aadhaar or PAN card).
- Visit the Official Portal: Use the application link provided in the “Important Links” section below. This will take you to the official career portal.
- Fill Out the Form: Carefully fill in all the required details in the online application form. Double-check your personal information, educational qualifications, and contact details for any errors. Your email and phone number are how they will contact you, so they must be correct.
- Upload Documents: Attach the digital copies of your documents as instructed. Make sure the files are clear and within the specified size limit.
- Review and Submit: Take a final moment to review all the information you’ve entered. Once you’re sure everything is accurate, submit your application.
- Confirmation: You should receive an on-screen confirmation and/or a confirmation email acknowledging your application. Keep this for your records.
Important Links
To apply, copy and paste this URL into your browser: https://example-psu-careers.com/telecaller-apply-oct2025
Download official notification: https://example-psu-careers.com/telecaller-notification-oct2025.pdf
FAQs
Q1: I am a fresh graduate with no work experience. Can I still apply?
A: Absolutely! This role is open to freshers. The company is looking for candidates with strong communication skills and a willingness to learn. Your positive attitude and enthusiasm are just as valuable as experience.
Q2: What will a typical day look like in this Telecaller job?
A: You’ll be making outbound calls to potential customers to introduce them to products/services, handling inbound customer queries, generating sales leads, updating customer information in the database, and supporting the sales team by setting up appointments. It’s dynamic and people-focused.
Q3: Is this a permanent government job?
A: The organization is a State PSU (Public Sector Undertaking), which offers a high degree of job stability and benefits similar to government jobs. The advertisement specifies it as a “full-time” role, indicating a regular position.
Q4: Will I be provided with training?
A: Yes, most reputable organizations like this PSU provide comprehensive training to new hires. This will include product knowledge, communication scripts, CRM software training, and overall sales process training to ensure you are successful.
Q5: What are the growth opportunities from a Telecaller position?
A: Starting as a Telecaller is a great launchpad. With performance, you can grow into roles like Senior Telecaller, Team Lead, Inside Sales Executive, Key Account Coordinator, or even move into field sales. It builds a foundational skill set that is valuable everywhere.
Disclaimer: This article is for informational purposes only. We are not affiliated with the hiring organization. All information is based on publicly available sources, and we encourage all candidates to verify details and apply exclusively through the official website linked above before the deadline.
