Are you a recent graduate in Goa with a passion for tinkering with electronics and a knack for solving problems? Do you dream of a career where your technical skills make a real impact on students and educators? The role of an IT Support Engineer at STEMpedia might be the perfect launchpad for your professional journey. This isn’t just any tech support job; it’s a hands-on opportunity to be at the forefront of educational technology, ensuring that the next generation of innovators has the tools they need to learn, build, and create. If you’re based in Panaji and ready to turn your theoretical knowledge into practical expertise, let’s dive into what this exciting position entails.
Job Overview
STEMpedia, a dynamic company at the intersection of education and robotics technology, is looking for two enthusiastic individuals to join their team as IT Support Engineers. This is a full-time, hybrid role based primarily in Panaji, offering a unique blend of field work and office-based tasks. The position is designed for entry-level candidates, making it an ideal opportunity for freshers to jumpstart their careers in a supportive, impactful environment. You’ll be the crucial link between complex robotics hardware and the teachers and students using them, ensuring a seamless and empowering learning experience.
Key Job Details
| Organization | STEMpedia |
|---|---|
| Job Title | IT Support Engineer |
| Location | Panaji, Goa, India (Hybrid Work Model) |
| Total Vacancies | 2 |
| Application Mode | Online |
| Last Date to Apply | September 19, 2025 |
| Official Website | Copy and paste into your browser: https://stempedia.in/careers |
Eligibility Criteria
To be considered for this role, you need to meet a few key criteria. First and foremost, you must currently be residing in Panaji. This is non-negotiable due to the hybrid nature of the job, which requires visits to local schools and training centers. From an educational standpoint, you should hold a Diploma or a Bachelor’s degree in a relevant field such as Electronics, Mechatronics, Electrical Engineering, or a closely related discipline.
While the company welcomes applications from freshers, any hands-on experience you have will give you a significant advantage. This doesn’t necessarily have to be professional experience. Have you worked on personal projects involving Arduino, Raspberry Pi, or other microcontroller kits? Did you complete an internship where you dealt with sensors, actuators, or basic wiring? These are all fantastic examples of practical experience that you should highlight. Beyond the technical, soft skills are equally important. The ideal candidate is a patient communicator, a methodical problem-solver, and someone who enjoys teaching others.
Selection Process
Understanding the selection process can help you prepare effectively. STEMpedia has designed a straightforward but thorough process to find the right candidates. It all begins with the submission of your online application via their careers portal. The HR team will screen these applications to shortlist candidates who best match the eligibility criteria.
If shortlisted, you can expect a brief screening phone call. This is typically a conversation to confirm your interest, availability, and basic understanding of the role. Successful candidates from this stage will then be invited to a technical discussion or a practical assessment. This is the most crucial part of the process. Be prepared to demonstrate your troubleshooting skills. You might be asked to diagnose a simple issue with a robotics kit, explain how you would approach a faulty sensor, or describe a technical concept in simple terms for a non-technical audience. The goal is to assess your practical aptitude and your communication skills simultaneously.
Salary and Benefits
For an entry-level position in Panaji, the compensation package is quite competitive. The offered salary ranges from ₹2.4 Lakh to ₹3.6 Lakh per annum, expressed as Cost to Company (CTC). This provides a solid foundation for someone starting their career. On top of the financial compensation, STEMpedia offers some attractive benefits. These include life insurance coverage for peace of mind and an informal dress code, promoting a comfortable and creative work environment. The role itself is a significant benefit—offering invaluable hands-on experience with cutting-edge educational technology and a clear path for professional growth in a high-demand field.
Important Dates
Mark your calendars! Timing is everything when applying for a new opportunity. The application window is open now, and the clock is ticking. You must ensure your complete application is submitted before the deadline to be considered.
- Application Start Date: Immediate (As of August 20, 2025)
- Application Deadline: September 19, 2025
Please note that specific dates for interviews or the practical assessment are not published upfront. These will be communicated directly to shortlisted candidates via email. It’s wise to keep a close eye on your inbox and spam folder after you apply.
How to Apply
Applying for this IT Support Engineer role is a simple online process. Follow these steps carefully to ensure your application is complete and makes a strong impression:
- Prepare Your Documents: Update your resume to highlight relevant coursework, academic projects, internships, and any certifications (e.g., Arduino, Python, IoT). Gather digital copies of your degree/diploma certificate and any other training certificates.
- Craft a Cover Note: This is your chance to stand out. Write a concise 4-6 line note. Briefly state why you’re interested in hardware support and provide one concrete example of a time you successfully troubleshooted a technical problem—this could be from a project, lab work, or even fixing something at home.
- Showcase Your Work: If you have photos or a small portfolio of any hands-on projects (e.g., a robot you built, a circuit you designed), prepare those files for upload.
- Apply Online: Go to the official STEMpedia careers page by copying the URL provided in the table above into your web browser. Locate the IT Support Engineer listing and complete the online application form. Upload your resume, cover note, and supporting documents as instructed.
- Follow Up (Optional): If the careers page lists a direct email address for applications, you can also send your materials there. Use a clear subject line like: “Application for IT Support Engineer – [Your Full Name]”.
Important Links
To apply, copy and paste this URL into your browser: https://stempedia.in/careers
Become a Customer Acquisition Associate
Since a direct link to a notification PDF was not provided, please use the main careers link to find all necessary information and application instructions.
FAQs
Q: I just finished my diploma. Can I really apply for this job?
A: Absolutely! This position is specifically open to freshers. The company is looking for candidates with the right educational background and a demonstrable passion for hands-on technical work. Your college projects and internships are your experience here.
Q: I live in Margao but am willing to commute. Is that okay?
A: Unfortunately, no. The job description clearly states that applications are limited to candidates currently based in Panaji. This is due to the requirement for frequent on-site visits to schools and institutions within the city.
Q: What will the practical assessment be like?
A: While the exact format may vary, you should be prepared to get your hands dirty. You might be given a robotics kit with a simple fault and asked to diagnose and explain the problem. They want to see your logical troubleshooting process and how you communicate your findings.
Q: Are there opportunities for learning and growth in this role?
A: Definitely. Working directly with STEMpedia’s engineering team on complex issues provides a huge learning opportunity. You’ll gain deep, practical knowledge of robotics hardware and software, which is a highly valuable skillset in today’s job market.
Disclaimer: This article is for informational purposes only. All information provided, including salary, benefits, and application details, has been sourced from the publicly available job posting by STEMpedia. We strive for accuracy, but we recommend all applicants to verify details directly on the official STEMpedia careers website before applying. We are not affiliated with STEMpedia and are not involved in their recruitment process.
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