Are you a recent graduate looking for a stable, rewarding career where you can truly help people? The role of a Customer Support Executive might be the perfect launchpad you’ve been searching for. Especially in the vital healthcare sector, your communication skills can make a real difference in people’s lives, guiding them through complex insurance questions with patience and clarity. This isn’t just another call center job; it’s a chance to build a professional career with a reputable company that invests in its people. If you’re based in Navi Mumbai and ready to start immediately, this could be your opportunity.
Job Overview
AXI WORKFORCE PRIVATE LIMITED is looking for enthusiastic and empathetic individuals to join their team as Fresher Customer Support Executives. This is a full-time, permanent position based in Navi Mumbai, specifically designed for those starting their professional journey. You’ll be the friendly voice on the other end of the line, assisting customers with their healthcare insurance needs. The company provides comprehensive training, so you don’t need prior experience—just a great attitude and a willingness to learn.
Key Job Details
| Organization | AXI WORKFORCE PRIVATE LIMITED |
|---|---|
| Job Title | Customer Support Executive (Fresher) |
| Location | Navi Mumbai, Maharashtra, India |
| Total Vacancies | Multiple Openings |
| Application Mode | Online |
| Last Date to Apply | September 21, 2025 |
| Official Website | Copy and paste into your browser: https://www.axiworkforce.com |
Eligibility Criteria
This role is wonderfully accessible for newcomers to the job market. The primary requirement is that you are a fresher, meaning you do not need any prior professional work experience. However, strong spoken and written English skills are non-negotiable, as you’ll be communicating directly with customers. You should be comfortable using a computer and navigating different software systems. Most importantly, you must be based in or around Navi Mumbai and available to join the team immediately after selection. A basic understanding of customer service principles and a calm, patient demeanor will set you up for success.
Selection Process
AXI WORKFORCE has designed a straightforward selection process to identify the best communicative talent. It typically begins with the screening of your online application. If your profile is shortlisted, you can expect a telephonic screening call to discuss your background and motivation. This may be followed by a basic online assessment to check your language and comprehension skills. The final stage is an interview, which may be conducted in person or via video call, where you’ll have the chance to show your personality and enthusiasm for the role. The entire process is geared toward finding candidates who are not just good speakers, but good listeners too.
Salary and Benefits
For an entry-level position, the compensation package is quite attractive. The annual Cost to Company (CTC) ranges between ₹3,04,000 to ₹3,36,000. This is a great starting point for a fresher in Navi Mumbai. Beyond the numbers, the role comes with significant benefits. You’ll receive thorough training in healthcare insurance processes and HIPAA-like compliance protocols, which is a valuable skill set. The company also provides transport support, ensuring your commute is hassle-free. With a stable five-day workweek, you can enjoy a healthy work-life balance right from the start of your career.
Important Dates
Mark your calendars! The application window is open now, but you must ensure your application is submitted before the deadline. The last date to apply for this position is September 21, 2025. Since the company is looking for immediate joiners, the selection process is expected to move quickly after the application deadline. If you are shortlisted, be prepared to attend interviews and potentially start your training soon after.
How to Apply
Applying for this exciting opportunity is simple and completely online. Just follow these steps:
- Visit the official careers portal using the link provided below.
- Find the ‘Customer Support Executive (Fresher)’ job listing for Navi Mumbai.
- Click on the ‘Apply’ button and carefully fill out the online application form with accurate personal, educational, and contact details.
- Have an updated copy of your resume ready to upload. It’s a good idea to highlight any activities that involved communication, even from your school or college days.
- Review all the information you’ve entered to avoid any errors, and then submit your application.
- Keep an eye on your email and phone for any communication regarding the next steps in the process.
There is no mention of an application fee, so the process should be free of cost.
Important Links
To apply, copy and paste this URL into your browser: https://www.axiworkforce.com/careers/customer-support
For more details, you can explore the main website: https://www.axiworkforce.com
FAQs
Q: I have no experience at all. Can I still apply?
A: Absolutely! This role is specifically designed for freshers. The company provides all the necessary training to get you ready for the job.
Q: What will my typical workday look like?
A: You’ll primarily be handling inbound calls from customers with questions about their health insurance. This includes explaining coverage, clarifying claims, and helping them understand their policies, all while documenting the interactions accurately.
Q: Is the transport facility provided for pick-up and drop?
A: Yes, the company offers transport support to its employees, which will make your commute to and from the office in Navi Mumbai much easier.
Q: Are there opportunities for growth in this role?
A: Definitely. Starting as a Customer Support Executive gives you a solid foundation in the healthcare insurance domain. With performance and experience, you can grow into specialist, team lead, or other advanced roles within the company.
Disclaimer: This article is for informational purposes only. All details regarding the job vacancy, including eligibility, salary, and application deadlines, are based on information provided by the hiring organization, AXI WORKFORCE PRIVATE LIMITED. We strive for accuracy, but we recommend all candidates to verify the information directly from the official website before applying.
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