Hey there! Are you a woman looking for an exciting entry point into the bustling world of customer service and e-commerce? Imagine being the friendly voice that helps customers solve problems, feel valued, and keeps them coming back. That’s exactly the opportunity waiting for you at ROI 10X in Faridabad. If you love talking to people, have a knack for clear communication, and are eager to learn, this Customer Support Executive role could be your perfect launchpad. Forget needing years of experience – ROI 10X is actively welcoming freshers who bring energy and a customer-first attitude. Ready to join a vibrant team and grow your skills? Let’s dive into the details!
Job Overview
ROI 10X, a fast-growing digital marketing agency known for driving serious results for its clients, is on the lookout for enthusiastic women to join their team as full-time Customer Support Executives. Based right in the heart of Faridabad (Sector 15A), this role is all about being the helpful bridge between their clients and their customers. You’ll be handling queries, solving issues, and making sure every interaction leaves a positive impression. It’s a fantastic chance to get your foot in the door of the dynamic e-commerce and direct-to-consumer (D2C) space, with plenty of room to learn and advance.
Key Job Details
| Organization | ROI 10X |
|---|---|
| Job Title | Customer Support Executive (Female) |
| Location | Sector 15A, Faridabad, Haryana, 121007, India |
| Total Vacancies | Not Specified (Multiple likely) |
| Application Mode | Online |
| Last Date to Apply | September 6, 2025 |
| Official Website | Copy and paste into your browser: https://www.roi10x.com/ |
Eligibility Criteria
ROI 10X has kept the barriers low, focusing on attitude and core skills rather than extensive experience. Here’s what you need:
- Gender: This position is open to female candidates only.
- Location: You must be based in Faridabad or be willing to relocate and work from their Sector 15A office full-time.
- Age: While not super strict, the role is ideally suited for women aged between 18 and 35 years, as you’ll often be interacting with youth-centric and women-focused audiences.
- Experience: Freshers are explicitly welcome! No prior work experience is mandatory. However, if you have any background in e-commerce, customer support, or handling D2C brands, it’s a definite plus.
- Technical Skills: You need basic computer literacy. Comfort with using Google Sheets or Microsoft Excel for simple tasks like updating data and using basic formulas is essential.
- Language Skills: Fluent Hindi (both written and spoken) is a must. You also need a working knowledge of English for internal communication and understanding some product details.
- Soft Skills: This is key! You should be self-motivated, proactive, empathetic, and possess excellent communication skills. You need to work well independently but also thrive as part of a collaborative team. A genuine desire to help people is crucial.
- Work Commitment: This is a full-time position requiring you to be in the office during standard business hours (10:00 AM to 6:00 PM IST).
Selection Process
ROI 10X aims for a straightforward but effective selection process:
- Application Screening: The HR team will carefully review all submitted applications and resumes, looking for candidates who meet the core criteria and show potential through their cover letter.
- Virtual Interview: Shortlisted candidates will be invited for a virtual interview (likely via video call). This is your chance to shine! Expect questions about your communication style, problem-solving approach, customer service mindset, and basic computer knowledge. Be prepared to discuss why you’re interested in this role and ROI 10X.
- Potential Assessment (If Applicable): Depending on the interview flow, there *might* be a very brief, practical assessment related to communication skills or basic spreadsheet understanding, but this isn’t explicitly stated as a separate stage for freshers.
- Offer: Successful candidates will receive a job offer! Remember, freshers will receive on-the-job training to get you fully up to speed.
The emphasis is definitely on finding candidates with the right attitude and communication abilities who can learn quickly.
Salary and Benefits
This entry-level position offers a competitive starting package considering it welcomes freshers:
- Salary: ₹2,00,000 – ₹3,00,000 per year. Your specific starting point within this range could depend on any minor relevant experience or exceptional skills demonstrated during the interview.
- Work Environment: Enjoy a dynamic, supportive, and collaborative office culture.
- Perks:
- Informal Dress Code: No need for stiff formal wear every day.
- Complimentary Snacks & Beverages: Stay refreshed while you work.
- Growth Opportunities: This is a chance to build a career. ROI 10X highlights growth within their “digital-first company.”
- Training: Comprehensive on-the-job training is provided, especially crucial for freshers.
The focus is on providing a positive, growth-oriented environment where you can develop valuable skills.
Important Dates
- Application Start Date: Applications are open now! (Posted August 7, 2025)
- Last Date to Apply: September 6, 2025. Don’t miss this deadline!
- Interview Dates: Interviews for shortlisted candidates will be scheduled shortly after application submission, likely on a rolling basis until the position is filled. Keep an eye on your email and phone after applying.
How to Apply
Applying for this exciting opportunity is simple and completely online. Follow these steps carefully:
- Visit the Application Portal: Go directly to the ROI 10X careers page for this specific role. (Link provided below in the Important Links section).
- Fill Out the Application Form: You’ll need to provide your basic personal details (name, contact information, location).
- Upload Your Resume: Have an updated resume ready in PDF or Word format. Highlight any relevant skills (communication, basic computer skills) even from school projects or volunteer work.
- Include a Cover Letter (Important!): This is your chance to stand out! Write a short, compelling cover letter explaining:
- Why you are interested in this Customer Support Executive role specifically.
- Why you want to work at ROI 10X.
- How your skills (especially communication and attitude) make you a great fit, even as a fresher.
- Review and Submit: Double-check all the information you’ve entered and the documents you’ve uploaded for accuracy.
- Confirmation: You should receive an automatic confirmation email acknowledging your application submission. Keep this for your records.
Application Fee: There is NO mention of any application fee. Applying for this position is free.
Important Links
Applying is just a click away. Here are the essential links:
Apply Now Link: Copy and paste this URL into your browser: https://www.roi10x.com/careers/customer-support
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(While a separate “Official Notification” PDF isn’t explicitly mentioned in the provided text, the job description on the application page serves as the official notification).
FAQs
Got questions? We’ve got answers!
Q1: Can I work from home in this role?
A: No, this is strictly an on-site, office-based position located in Sector 15A, Faridabad. You need to be physically present in the office during working hours (10 AM – 6 PM IST).
Q2: I have no prior work experience. Can I still apply?
A: Absolutely yes! ROI 10X explicitly states that freshers are welcome to apply. They value strong communication skills, a positive attitude, and a willingness to learn over prior experience. Training will be provided.
Q3: Is there an age restriction?
A: While not a hard cut-off, the preferred age range is 18 to 35 years. This is primarily because the role involves significant communication with clients and customers often targeting younger and women-centric demographics.
Q4: What kind of computer skills do I really need?
A: You need basic computer literacy – comfortable using email, web browsers, and importantly, Google Sheets or Microsoft Excel. Specifically, you should be able to update data, perform simple sorting/filtering, and use basic formulas (like SUM, AVERAGE). You don’t need to be an expert, but comfort with spreadsheets is important for record-keeping.
Q5: What are the main perks besides the salary?
A: The role offers an informal and vibrant work environment, complimentary snacks and beverages, and most importantly, the opportunity for growth within a dynamic digital marketing agency. You’ll gain valuable experience in the e-commerce/D2C sector.
Q6: When can I expect to hear back after applying?
A: ROI 10X will review applications and contact shortlisted candidates for virtual interviews. Since the deadline is September 6, 2025, they may start interviews before that date. Keep an eye on your email and phone.
Disclaimer: This article is intended for informational purposes only based on the job details provided. All information regarding the “Customer Support Executive (Female)” position at ROI 10X, including eligibility, salary, benefits, dates, and the application process, has been sourced from the provided job description. For the most accurate, detailed, and official information, always refer directly to the ROI 10X careers portal using the application link provided. We are not affiliated with ROI 10X and do not guarantee selection. Applicants are advised to thoroughly review all official details on the ROI 10X website before applying. The last date to apply is September 6, 2025.
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