Telecaller (Client Outreach & Business Development) — N D Savla & Associates, Mumbai

Telecaller (Client Outreach & Business Development) — N D Savla & Associates, Mumbai

Are you someone who thrives on making connections and turning conversations into opportunities? If the buzz of a dynamic office energizes you and you take pride in representing a professional brand, this Telecaller role with N D Savla & Associates in the heart of Mumbai could be your perfect next step. Forget robotic scripts and high-pressure sales tactics – this position is about building genuine interest in valuable services, crafting tailored proposals, and becoming a key player in a respected firm’s growth story. Whether you’re looking to launch a solid career in client relations or seeking a role where your communication skills truly shine, let’s dive into why this opportunity stands out.

Job Overview

N D Savla & Associates, a well-regarded professional services firm based in Mumbai, is actively seeking enthusiastic and proactive Telecallers to strengthen their client outreach and business development team. This is a full-time, on-site position located in their Mumbai office (400001), ideal for individuals who excel at outbound communication and enjoy the process of nurturing leads into engaged clients. The role offers a structured path for growth within the firm for those who demonstrate skill and dedication.

Key Job Details

Organization N D Savla & Associates
Job Title Telecaller (Outbound Sales & Client Outreach)
Location Office, Mumbai, Maharashtra, 400001, India
Total Vacancies Multiple (Ongoing recruitment)
Application Mode Online
Last Date to Apply September 8, 2025
Official Website Copy and paste into your browser: https://ndsavlaassociates.com

Eligibility Criteria

To be considered for this Telecaller position, you’ll need to meet these core requirements:

  • Experience: A minimum of 1 year of hands-on experience in telecalling, inside sales, B2B calling, customer outreach, or a closely related client-facing role. This isn’t just about making calls; it’s about understanding client needs and guiding them towards a service.
  • Language Skills: Excellent spoken English is non-negotiable, as you’ll be the voice of the firm. Strong written English is equally crucial for crafting clear, professional emails and proposals.
  • Technical Skills: Basic proficiency in MS-Excel is required. You’ll use it daily for logging calls, managing lead lists, tracking follow-ups, and preparing simple reports.
  • Communication & Demeanor: You must possess excellent telephone etiquette, a calm and persuasive tone, and the ability to listen actively to understand client requirements.
  • Location: The role is based in Mumbai. Candidates must be based in Mumbai or willing to relocate to the city or neighbouring areas. In-person training and periodic team meetings are essential.

Note for Freshers: While the primary requirement is 1+ year of experience, freshers with exceptional communication skills and strong, relevant internship/project experience in sales outreach are encouraged to apply. Be sure to clearly highlight this relevant exposure in your cover note, though preference will naturally lean towards candidates meeting the experience criteria.

Selection Process

N D Savla & Associates runs a thorough but transparent selection process designed to find the best fit:

  1. Application Submission: Submit your application online via the provided link before the deadline (Sept 8, 2025). Ensure your resume and cover note are polished.
  2. Initial Screening Call: If your application is shortlisted, expect a phone or WhatsApp call. This brief (15-25 minute) conversation confirms basic details and assesses your initial communication fit.
  3. Skills Assessment: Shortlisted candidates will complete two practical tasks:
    • A written/email drafting exercise testing your ability to communicate professionally in writing.
    • A role-play telephone call simulating how you’d introduce the firm and handle typical client questions or objections.
  4. Final Interview: Successful candidates from the assessment stage will be invited for a final interview. This could be face-to-face at their Mumbai office or conducted via video call. You’ll meet with the hiring manager for a more in-depth discussion.
  5. Offer: Candidates who excel in the final interview will receive a formal job offer, including details on the compensation package (₹2,00,000 – ₹3,00,000 CTC), onboarding process, and joining date.

Pro Tip: Keep your phone charged and check your email (including spam) regularly after applying! Timely responses during the screening window are critical.

Salary and Benefits

This Telecaller position offers a competitive annual salary package (Cost to Company – CTC) ranging from ₹2,00,000 to ₹3,00,000. Beyond the base salary, joining N D Savla & Associates comes with significant professional perks:

  • Valuable Experience: Gain hands-on experience in professional B2B client handling within a respected firm.
  • Skill Development: Receive structured training in service lines, proposal writing, and professional communication standards. Get constructive feedback from senior managers to refine your approach.
  • Clear Growth Path: This role is a recognized stepping stone within the firm. High performers demonstrating strong outreach and proposal skills often transition into roles like Sales Coordinator, Junior Client Manager, or Proposal Manager within 12-18 months.
  • Measurable Performance: Work with clear Key Performance Indicators (KPIs) like lead conversion rates and follow-up completion. This transparency makes understanding your performance and goals straightforward.
  • Performance Recognition: While the starting band is set, the firm acknowledges high achievers. Exceptional performance can lead to early increment reviews and potential role upgrades based on business needs and individual metrics.
  • Supportive Environment: Join a collaborative team that values clarity, professionalism, and timely follow-up.

Important Dates

  • Application Start Date: Immediately (As of August 9, 2025)
  • Application Deadline: September 8, 2025
  • Screening & Interviews: Ongoing from application date. Apply early! Shortlisting starts immediately, and positions may close sooner if filled.

How to Apply

Ready to take the next step? Applying is straightforward. Follow these steps carefully:

  1. Prepare Your Documents:
    • Resume: Update it to highlight your telecalling/sales outreach experience and achievements. Keep it concise (one page is preferred).
    • Cover Note: Draft a short, impactful note (3-4 lines). Crucially, emphasize your specific calling experience, any quantifiable achievements (e.g., “achieved X% conversion rate”), and your comfort with English communication and basic Excel. If relocating, mention your availability date and any need for relocation support here.
    • References/Certificates: While not mandatory upfront, have references ready. If you have certificates for communication or Excel, you can attach them, but focus on the resume and cover note.
  2. Visit the Application Portal: Go to the official application link: https://ndsavlaassociates.com/apply/telecaller
  3. Complete the Online Form: Fill in all required details accurately.
  4. Upload Documents: Attach your updated resume. Paste your carefully crafted cover note into the designated message box within the application form. Attach any optional certificates if you wish.
  5. Submit Before Deadline: Ensure your application is submitted successfully well before the final deadline of September 8, 2025.

Important Links

Apply Here: To apply, copy and paste this URL into your browser: https://ndsavlaassociates.com/apply/telecaller

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Official Job Details: While the primary information is above, refer to the application portal for any specific form instructions. (Note: The original text provided did not include a separate notification PDF link, focusing on the online application).

FAQs

Q: Is this a hybrid or fully on-site role?
A: This is primarily an on-site position based at the N D Savla & Associates office in Mumbai (400001). In-person presence is required for training, team meetings, and core collaboration. While *some* outreach tasks might potentially be done remotely after successful onboarding and with manager approval, the primary expectation and employment structure is for office-based work.

Q: What documents are mandatory for the application?
A: The essential documents are:
* An updated resume (ideally one page).
* A short cover note (3-4 lines) pasted into the application form’s message box. This note is critical – use it to sell your relevant experience and communication skills! Certificates for communication or Excel are optional extras.

Q: Are there specific sales targets or KPIs?
A: Yes, performance is measured. Key metrics include lead conversion rates (turning interest into concrete opportunities), follow-up completion rate (sticking to the process), and the quality of information shared and proposal handovers to managers. These targets will be clearly explained when you join and reviewed regularly (typically monthly).

Q: I’m a fresher with great communication skills and some project/internship experience in outreach. Can I apply?
A: The official requirement is 1+ year of experience. However, if you are a fresher with strong, demonstrable internship or project experience specifically in sales calling, lead generation, or client outreach, you are encouraged to apply. Vital: You MUST clearly detail this relevant experience and its duration in your cover note. Be aware that preference will be given to candidates meeting the full 1-year experience criteria.

Q: I need to relocate to Mumbai. Should I mention this?
A> Absolutely, and be proactive about it! In your cover note, clearly state your current location, your planned relocation date (when you can realistically start working from Mumbai), and briefly mention if you would require any relocation support (even if just guidance). This shows planning and helps the hiring team understand your situation.

Disclaimer: This article provides information about the Telecaller job opening at N D Savla & Associates based on publicly available details. While we strive for accuracy, the official application portal (https://ndsavlaassociates.com/apply/telecaller) remains the ultimate source of truth. Always refer to the official site for the most current information regarding the position, requirements, deadlines, and application procedures. N D Savla & Associates reserves the right to modify any aspect of the recruitment process at their discretion. This content is for informational purposes only and does not constitute a job offer or guarantee of employment.

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