Looking for a stable, fully remote customer service role where your logistics expertise truly matters? Rydeu Logistics UG, a key player in European travel management, is searching for dedicated Customer Service Executives to join their night shift team. If you thrive on solving problems, enjoy a fast pace, and have at least a year of experience under your belt, this long-term, full-time opportunity could be your perfect career move. Work from the comfort of your home while supporting a dynamic international logistics operation!
Job Overview
Rydeu Logistics UG specializes in creating seamless travel experiences through customized itineraries and destination management. They need sharp, organized Customer Service Executives to ensure their logistics and customer support run like clockwork, especially during evening hours. This is a permanent, full-time remote position based out of Berlin, Germany, but you’ll be working from your own home office. It’s a night shift role, crucial for maintaining 24/7 operational excellence and supporting clients across different time zones.
Key Job Details
| Organization | Rydeu Logistics UG |
|---|---|
| Job Title | Customer Service Executive (Remote – Night Shift) |
| Location | Fully Remote (Company based in Berlin, Germany, 10115) |
| Total Vacancies | Not Specified (Apply Soon!) |
| Application Mode | Online |
| Last Date to Apply | 2 September 2025 |
| Official Website | Copy and paste into your browser: [Rydeu Logistics UG Careers Page – See Application Link Below] |
Eligibility Criteria
Rydeu is looking for proactive individuals who can hit the ground running. Here’s what you’ll need:
- Experience: At least 1 solid year working in logistics, operations, procurement, or customer service. Your background should show you understand workflow and problem-solving in these areas.
- Language: Excellent spoken English is essential for clear communication with customers, vendors, and the team.
- Availability: You must be ready and able to work full-time night shifts. Shifts start at 8 PM local time and include working on Saturdays.
- Work Style: Proven ability to work effectively and independently in a fully remote setting. Self-motivation is key!
- Skills: Strong analytical skills to monitor performance and spot issues, plus top-notch organizational abilities to manage multiple tasks efficiently.
While not explicitly stated, having a reliable home office setup (computer, high-speed internet, quiet workspace) is a must for this remote role.
Selection Process
Getting this role involves a straightforward but selective process:
- Application Review: The Rydeu HR team will carefully screen all submitted applications and resumes, focusing on relevant experience and how well candidates meet the eligibility criteria.
- Interview(s): Shortlisted candidates will be invited for one or more virtual interviews. This is your chance to discuss your experience, problem-solving approach, and suitability for the night shift and remote work environment in detail. Be prepared to share specific examples!
- Assessment (Possible): Depending on the interview, there *might* be a brief practical assessment related to customer service scenarios or logistics thinking, but the core focus is on your experience and interview performance.
- Offer: Successful candidates will receive a job offer outlining the terms of employment, salary, and start date.
Ensure your application is complete and submitted well before the deadline to be considered.
Salary and Benefits
Rydeu Logistics UG offers a competitive annual salary package ranging between **₹2,00,000 and ₹2,10,000** for this Customer Service Executive position. While the job text focuses on the base salary, full-time remote roles like this often come with inherent benefits:
- Work-Life Flexibility: Eliminate commuting time and costs entirely.
- Permanent Remote Status: Work from your chosen location indefinitely.
- Structured Training: Receive onboarding and role-specific training to set you up for success.
- Growth Potential: Opportunity to grow within an international logistics company.
(Note: Specific additional benefits like health insurance would be confirmed upon offer, based on company policy and location).
Important Dates
Mark these dates in your calendar:
- Application Start Date: Applications are open now! (Posted 2 August 2025)
- Application Deadline: **Tuesday, 2 September 2025** – Don’t miss this cutoff!
- Interview Period: Likely to occur throughout September 2025. Be ready to check your email/phone frequently after applying.
How to Apply
Applying for this remote Customer Service Executive role is done entirely online. Follow these steps carefully:
- Find the Listing: Go to the official Rydeu Logistics UG careers website.
- Search: Locate the specific job listing for “Customer Service Executive (Remote – Night Shift)”.
- Apply: Click the “Apply” button associated with this job posting.
- Fill the Form: Complete the online application form thoroughly and accurately. Double-check all contact details.
- Upload Documents: Attach your updated resume (CV). Include any relevant certifications or reference letters if you have them readily available.
- Review & Submit: Carefully review all entered information and uploaded documents. Hit the submit button before the deadline: **September 2, 2025**.
Important: There is no mention of an application fee in the provided details. Focus on submitting a complete and compelling application highlighting your relevant experience.
Important Links
To apply, copy and paste this URL into your browser: [Official Rydeu Logistics UG Application Link – Found on their Careers Page]
Download official notification: [Link to the specific job description PDF on Rydeu’s site, if available]
(Note: Specific direct links weren’t provided in the job text. Applicants MUST go to the official Rydeu Logistics UG careers page and locate the exact listing titled “Customer Service Executive” with the details matching this description to apply. Be cautious of third-party sites).
FAQs
Here are answers to some common questions about this role:
1. Is this job really 100% remote forever?
Yes! Rydeu Logistics UG explicitly states this is a fully remote position. You will work permanently from your home location, connected to the Berlin-based team virtually.
2. What exactly are the night shift hours? Is it flexible?
The core shift starts at 8 PM (local time, based on the company’s Berlin location). Saturdays are included as regular working days. The job description doesn’t mention flexibility around the 8 PM start time, so applicants should expect this fixed schedule.
3. I have 11 months of experience in customer service for an e-commerce company. Do I qualify?
The requirement is a minimum of 1 year of experience in logistics, operations, procurement, or customer service. While e-commerce customer service is relevant, you would technically fall short of the 1-year mark. It’s still worth applying if you feel your experience is strong, but be aware the 1-year mark is a stated requirement.
4. Will Rydeu provide the computer and software for this remote role?
The job text doesn’t specify this detail. This is a crucial question to ask during the interview phase. Clarify whether you need your own equipment or if the company provides a laptop/software access.
5. What does the training involve?
Selected candidates will receive onboarding and role-specific training. This likely covers Rydeu’s systems, processes, vendor management protocols, and customer service standards to ensure you’re equipped for success in their specific logistics environment.
Disclaimer: This article is for informational purposes only. All information is based on the provided job description as of August 2025. Job details, salary, deadlines, and requirements may change. Always refer to the **official Rydeu Logistics UG website and the specific job posting** for the most accurate, complete, and up-to-date information before applying. We are not affiliated with Rydeu Logistics UG and do not handle the recruitment process.
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